Summary of Families First Coronavirus Response Act, Frequently Asked Questions

Dear Clients,

We know many of you have questions about the recently signed Families First Coronavirus Response Act (FFCRA). This piece of legislation introduces new and unprecedented benefits and requirements for both employees and employers. As you can imagine, our office has been flooded with questions about the working details of this new law. As with any piece of legislation, often a full understanding of how it is to be implemented cannot be had until various government agencies have developed their rules for doing so. In this case those agencies are the Department of Labor, Health & Human Services, and the Treasury Department (namely the IRS).

To assist you with better understanding this piece of legislation, we are attaching a document summarizing the new benefits introduced by the Act and a document with frequently asked questions (FAQ’s) about the tax credits available to employers. We hope these will give you a better understanding of what we know about FFCRA, as well as identify those details about which we are still learning or waiting to learn.

Also, in our efforts to keep you as informed as possible, we are developing new ways for you to interact with us when you have questions about COVID-19, new legislation, layoffs, etc. Here are some things we are working on now and will be deploying very soon.

  • COVID-19 Task Force - EA is in the process of organizing a task force to help lend more focus to the COVID-19 situation and its quickly evolving impacts. Our task force will be focused on managing client and employee inquiries and ensuring that such inquiries get into the hands of those best equipped to provide answers and guidance. This will also help the remainder of our staff to remain focused on their efforts to provide you efficient and effective service as it relates to your more routine needs.

  • Email “Hotline” - We are in the process of deploying a new email address dedicated to inquiries about COVID-19 and related matters. We will communicate this new address to you when it goes live. We encourage you to use this to post your questions. It will be monitored by our task force and will be the most efficient and fastest way to get answers to your questions or assistance with your situation.

  • New Web Page - We will soon be opening a new web page where we will put all of our communications, documents and other resources relating to COVID-19 in one place. It will be accessible from My Advantage as well as from our web site.

These are challenging times for us all, but we want you to know that we are doing everything possible to stay informed and pass on critical information to you. We are in this together, and together we will come through it.

Thank you,

The Employer Advantage Team